Paul Adams

Paul runs product design at Intercom.io and is the author of Grouped: How Small Groups of Friends are the Key to Influence on the Social Web (Voices That Matter). He started his career as an Industrial Designer at Dyson before going digital as a UX consultant at Flow. As a Senior UX Researcher at Google he led the Social UX Research team, where his work influenced the direction of Google+, and where he also worked on Gmail, YouTube, and Mobile. Before joining Intercom.io he was the Global Head of Brand Design at Facebook.