Leah is an analyst at Forrester Research, researching and writing about the user experience field after 15 years living in it. Prior to Forrester she worked as a design strategist at Intuit, where she worked on the future of business and personal finance, and as an experience design lead at Adaptive Path.
With a career gradually transitioning to user interface design, she spent the early 2000s as a UX team of one in a range of financial and information service companies. That experience led her to write The User Experience Team of One, a book aimed at others starting out in her position.