Requirements-driven product definition is a sure-fire way to get 100% of the wrong product launched. The assumptions that requirements are based on are usually not accurate enough to determine the exact solution those requirements dictate. Ins...

Why don’t design students coming out of school know about responsive design or creating mobile apps? Why are our self-taught hackers and C.S. grads having a tough time keeping up with the pace of technology innovation? It’s not that schools o...

Service design takes practices for creating great online experiences and applies them to all customer interactions with an organization, online or off. Marc Stickdorn shares his insights on the basic tools of the service design process. He introdu...

The Stanford d.school teachers will take you through a 1 hour crash course on what normally is a 10 week process. They will take you through all stages of the Design Thinking process, including: * Empathize * Define * Ideate * Prototype * Test

The design sprint is a process for prototyping and testing any product in 5 days. Using real-world examples, we'll show how to move faster and increase the overall effectiveness (and happiness!) of your whole team. And we'll offer techniques for t...

*Well Designed: _How to Use Empathy to Create Products People Love_* Industry disruption is possible by focusing on providing deep, meaningful engagement to people that use your products or services. This is achieved by designing products that ...

bq. <cite>At Uber, our design team consists of talented individuals who are ultimately passionate problem solvers at their core. As a result, many of us have been able to enact change across the organization through the use of common UX design tec...

We're moving from an industrial to a knowledge economy, where creativity and innovation will be the keys to value. New rules apply. Yet two hundred years of industrial habits are embedded in our workplaces, our schools and our systems of governmen...