Expert 1 talk 1 event 3 topics 40m
Content design is using evidence and data to produce content your audience needs, at the time they need it, on a channel they are on and in a way they expect.
Content design uses a set of tools and techniques from many different disciplines to create a user-centred, accessible experience.
Sarah Richards have created courses and workshops to show organisations the value, savings and efficiencies that can be made in creating content this way. We train, consult and mentor governments, organisations and individuals around the world.
Sarah Richards is a content strategist, product manager and trainer leading Citizens Advice through a complete digital overhaul. In this talk Sarah explains how design and content strategy working together can accomplish big things. Anything wi...
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