Content design is using evidence and data to produce content your audience needs, at the time they need it, on a channel they are on and in a way they expect.

Content design uses a set of tools and techniques from many different disciplines to create a user-centred, accessible experience.

Sarah Richards have created courses and workshops to show organisations the value, savings and efficiencies that can be made in creating content this way. We train, consult and mentor governments, organisations and individuals around the world.