Expert 1 talk 1 event 5 topics 51m
Sara Wachter-Boettcher runs a content strategy consultancy based in Philadelphia. She is the editor in chief of A List Apart magazine and the author of Content Everywhere, a book about creating flexible, mobile-ready content. She also offers in-house workshops to clients like Trek Bicycles, The Bill & Melinda Gates Foundation, and Harvard, and speaks at web conferences worldwide. Find her on Twitter @sara_ann_marie or at http://sarawb.com
We all want interfaces that feel human—where the content is friendly and everything flows right along. But being human isn’t just about being breezy. Every user who interacts with your site comes there with personal histories—with pain and prob...
Get tips and tricks directly to your inbox!