Marc Stickdorn

Expert 1 talk 0 events 4 topics 1h 1m

Marc is the co-author of This is Service Design Thinking. Marc is a guest lecturer at business and design schools, and he works with organizations to sustainably integrate service design in their daily processes. He co-founded smaply, software to visualize customer journeys and service ecosystems, and also myServiceFellow, a tool to gain genuine customer insights through mobile ethnography.

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