Expert 1 talk 1 event 5 topics 41m
Dana loves models and processes. She’s been teaching teams about doing KJ activities to set priorities for a long time. She also has a way to model personas. Through an amazing brainstorm with some colleagues she combined the two techniques and it was seriously cool.
There’s a lot of talk going around right now about designing for delight and gameification. You know what? Giving you a badge for getting your expense report done on time probably isn’t going to make you any happier or more likely to do it on time...
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